Refund Policy
A Quality Dog Breeder
The Wait List Fee not refundable.
Deposit and Acceptance Deposit is not refundable.
When we accept pre-payments it is to assist families with the purchase of one of our puppies,
the payments assist our cashflow and may be used for ongoing needs. No interest is earned.
If you are purchasing an animal on special terms or at a discounted price the deposit is calculated on the original price or value of the animal and not on the amount paid. From time to time we might be acting as an agent or otherwise selling an animal that we did not breed. Similar, you might be buying an animal on breeders terms or an animal with a known health condition at a heavily reduced price.
We are a very small family operated business and not a financial institution or a commercial operation, if a refund is due to you, Superior Cavaliers reserves the right to process this refund from the proceeds of and at the time of the litter/sale.
If the above does not meet your expectations please choose a different breeder.
Privacy Policy
What Happens When You Are Not Looking
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
​
What personal information do we collect from the people that visit our instagram or website?
​
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
​
When do we collect information?
​
We collect information from you when you fill out a form or enter information on our site.
​
How do we use your information?
​
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email, text or phone inquiries)
​
How do we protect visitor information?
​
Our website is scanned on a regular basis by wix.com and their policy is applied.
We do not sell or record your details in any way.
Upon completing the application and at the time of purchase of the dog any personal information that is collected is stored by google forms by google. Personal data supplied by message or email is stored securely for taxation purposes for up to 10 years and is securely disposed of within this period of time.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
​
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
​
All transactions are processed through a gateway provider and are not stored or processed on our servers.
​
Do we use 'cookies'?
​
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
​
If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
​
However, you can still place orders .
​
Third-party disclosure
​
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
​
Third-party links
​
We do not include or offer third-party services on our website.
​
​
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act​
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By emailing us
• By calling us
• Others
via SMS to 0407275271
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It's also important to note that we do not allow third-party behavioural tracking
​
COPPA (Children Online Privacy Protection Act)
​
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify users via phone call
• Within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
superiorcavaliersinfo@gmail.com and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Australia
​​
SuperiorCavaliersInfo@gmail.com
0407275271
Last Edited on 13.05.2020